Now, facing the increase in ocean freight, many people think COSCO and other shipping company are the root reason. However, after discussing with the representatives of COSCO South China headquarters, I am so surprised to find that it was freight forwarder who raised the price.
Table of Contents
- Who is COSCO?
- Does COSCO have a agent/dealer?
- If the freight forwarder raises the price, why doesn’t COSCO restrict them?
- Why can ship owners increase freight rates at will, and increase freight rates to sky-high prices?
- Can we get the owner’s price by booking directly with COSCO?
- How to book directly with COSCO?
Who is COSCO?
Answer: COSCO SHIPPING Lines is mainly engaged in international maritime container transport services and related businesses.
Does COSCO have a agent/dealer?
Answer: No, COSCO does not have a “exclusive agent” or other agents.
COSCO is an open platform. Anyone can consult, book and feedback through COSCO’s public official account, website, and 400 hotline. (COSCO contact info listed at bottom)
COSCO treats all customers equally. Whether it is a large freight forwarding company, a small factory, or even a self-employed person, you can contact COSCO to book the space by yourself.
If the freight forwarder raises the price, why doesn’t COSCO restrict them?
Answer: The freight forwarder is also regarded as the customer of COSCO.
From the view of COSCO, freight forwarders, like factories and foreign trade companies, are all COSCO customers. The only difference is that the factory and foreign trade companies book the space for themselves, and the freight forwarder will resell the space.
COSCO and freight forwarder are only the relationship of carrier and principal, so COSCO has no supervisory right over freight forwarder. So COSCO can not restrict them.
Why can ship owners increase freight rates at will, and increase freight rates to sky-high prices?
Answer: It is impossible for any ship owner to do so. Freight rates are regulated, especially by COSCO.
Since it’s a state-owned enterprise, so COSCO has to take more social responsibility than foreign shipping companies and control more tightly on the price.
If the factory is contracted directly with COSCO, the price is strictly regulated and controlled, and not so high actually.
Can we get the owner’s price by booking directly with COSCO?
Any legal commercial entity, even if it has never directly cooperated with COSCO before, can directly contact COSCO to book a warehouse and entrust a carrier.
COSCO has an open and transparent price system, and will have some relief policies for small and medium-sized enterprises based on national macro policies.
How to book directly with COSCO?
Answer: Through the official website of COSCO
You can submit an inquiry application online and leave a message online through the official website.
You can also send an inquiry/booking email to the email address in your region.
Below is the official website of each country:
North America: https://world.lines.coscoshipping.com/na/en/home
Central Europe: https://world.lines.coscoshipping.com/ce/en/home
Europe Company: https://world.lines.coscoshipping.com/europe/en/home
Northern Europe: https://world.lines.coscoshipping.com/nordic/en/home
New Zealand: https://world.lines.coscoshipping.com/newzealand/en/home
New Golden Sea: https://world.lines.coscoshipping.com/NGS/cn/home
COSCO SHIPPING LINES Sales Email: